At SkyRise Shop, operated by SkyRise Global LLC, we want you to be satisfied with your purchase. Please review our Refunds & Returns Policy below.

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1. Return Window

We offer a 15-day return policy. This means you have 15 days from the date you receive your item to request a return.

To be eligible for a return, the item must be:

• Unused and in its original condition

• In the original packaging

• Accompanied by proof of purchase

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2. Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards

• Final sale or clearance items

• Items damaged due to misuse or normal wear and tear

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3. How to Initiate a Return

To start a return, please contact us at:

📧 skyrisegloballlc2025@gmail.com

Include:

• Your order number

• Reason for the return

• Photos (if the item is damaged or incorrect)

Returns sent without prior approval may not be accepted.

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4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Shipping fees are non-refundable.

• We recommend using a trackable shipping service, as we are not responsible for lost return packages.

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5. Refunds

Once we receive and inspect your return:

• We will notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Bank or card processing times may vary.

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6. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll make it right.

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7. Exchanges

We do not offer direct exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

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8. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank or credit card account

• Contact your payment provider

• Then contact us if the issue persists

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9. Contact Information

For questions about refunds or returns, contact us:

SkyRise Global LLC
📧 Email: skyrisegloballlc2025@gmail.com
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801